I was asked if there are different aspects of customer service as it relates to a particular industry. My response was simple “Customer service is just that – customer service”. Today’s hurry up pace invites us to brush someone off if they’re taking too long… read more →
Author: Nancy Goldstein – Vice President, Sales/Marketing Excellent service is the key to success. Our in-house personnel are expected to be courteous, knowledgeable, and efficient in every situation. At Horizon, we maintain the highest quality customer service to handle all customers including but not limited to… read more →
